Privacy Policy

My Garden - Plant Care Tracker

1. Introduction

This Privacy Policy describes how My Garden - Plant Care Tracker ("we," "our," or "the App") collects, uses, and protects your information when you use our mobile application.

Developer: Glipo
Contact: support@glipo.com.tr
App Store ID: com.glipo.plant.identifier.plantidentifier

We are committed to protecting your privacy and being transparent about our data practices.

2. Information We Collect

2.1 Information You Provide Directly

• Plant Data: Names, species, care schedules, notes, and custom information

• Photos: Images of plants for identification and health analysis

• Care Records: Watering, fertilizing, and other care activity logs

• Settings: App preferences, notification settings, and customizations

• Support Communications: Messages sent through our contact form

2.2 Automatically Collected Information

• Usage Analytics: App feature usage, session duration, and interaction patterns

• Device Information: Device type, operating system version, app version

• Performance Data: Crash reports, error logs, and performance metrics

• Location Data: Only if explicitly granted for plant care reminders (optional)

2.3 Information from Third-Party Services

• AI Service Responses: Plant identification and health analysis results

• Subscription Data: Purchase history and subscription status from app stores

• Analytics Data: Aggregated usage statistics for app improvement

3. How We Use Your Information

3.1 Core App Functionality

• Storing and managing your plant collection
• Providing care reminders and scheduling
• Enabling plant identification through AI services
• Analyzing plant health using AI technology
• Synchronizing data across app sessions

3.2 Service Improvement

• Analyzing usage patterns to improve features
• Identifying and fixing technical issues
• Developing new functionality based on user needs
• Optimizing app performance and user experience

3.3 Communication

• Responding to support requests and inquiries
• Sending important app updates and notifications
• Providing customer service and technical support

3.4 Legal and Safety

• Complying with applicable laws and regulations
• Protecting against fraud and abuse
• Enforcing our Terms of Service

4. AI Service Data Processing

4.1 Plant Identification

When you use AI plant identification:

• Photos are sent to OpenAI or Google Gemini APIs
• Images are processed temporarily for identification
• Results are returned to your device
• We do not store your photos on external servers
• Photos may be cached temporarily by AI service providers

4.2 Health Analysis

For plant health analysis:

• Photos and plant data are processed by AI services
• Analysis includes health status, confidence scores, and recommendations
• Results are stored locally on your device
• Historical analysis data helps track plant health over time

4.3 AI Service Privacy

• AI services have their own privacy policies
• We recommend reviewing OpenAI and Google privacy policies
• We use these services in compliance with their terms
• Data processing is limited to app functionality

5. Third-Party Services

5.1 RevenueCat (Subscription Management)

• Processes premium subscription purchases
• Manages subscription status and entitlements
• Handles billing through app stores
• Data Shared: Purchase history, subscription status
• Privacy Policy: RevenueCat Privacy Policy

5.2 App Stores (Apple App Store, Google Play)

• Process subscription payments
• Manage app downloads and updates
• Provide crash reporting and analytics
• Data Shared: Purchase information, basic device data
• Privacy Policies: Apple and Google privacy policies apply

5.3 Analytics Services

• Aggregate usage statistics for app improvement
• No personally identifiable information is shared
• Data is anonymized and aggregated
• Used solely for app development purposes

6. Data Storage and Security

6.1 Local Storage

• Primary Storage: All plant data is stored locally on your device using SQLite
• Benefits: Complete data control, offline access, enhanced privacy
• Your Responsibility: Device security, data backup

6.2 Security Measures

• Encryption: Sensitive data is encrypted on device
• Access Control: App-level security measures
• Regular Updates: Security patches and improvements
• No Cloud Storage: Personal data is not stored on our servers

6.3 Data Protection

• Industry-standard security practices
• Regular security assessments
• Prompt response to security issues
• Transparent communication about security incidents

7. Data Sharing

7.1 We Do Not Sell Your Data

We never sell, rent, or trade your personal information to third parties for marketing purposes.

7.2 Limited Sharing Scenarios

We may share information only in these specific circumstances:

• AI Processing: Photos sent to AI services for identification/analysis
• Legal Requirements: When required by law or legal process
• Safety: To protect rights, property, or safety of users
• Business Transfer: In case of merger, acquisition, or asset sale (with notice)

7.3 Aggregated Data

We may share anonymized, aggregated statistics that cannot identify individual users for:

• Research and development
• Industry reports
• App improvement initiatives

8. Your Rights

8.1 Data Access and Control

• View Data: Access all your plant data within the app

• Export Data: Premium users can export data in standard formats

• Delete Data: Remove individual plants or all data through app settings

• Modify Data: Edit or update any information at any time

8.2 Privacy Controls

• Photo Permissions: Control camera and photo library access

• Notification Settings: Manage reminder and update notifications

• Analytics Opt-out: Disable usage analytics in app settings

• AI Features: Choose when to use AI identification and analysis

8.3 Account Deletion

Since no account is required:

• Uninstalling the app removes all local data
• Contact us to request deletion of any support communications
• AI service providers may retain data according to their policies

9. Children's Privacy

9.1 Age Requirements

• The App is intended for users 13 years and older
• We do not knowingly collect data from children under 13
• Parental supervision is recommended for users under 18

9.2 Parental Controls

• Parents should review app usage with children
• Device-level parental controls can restrict app access
• Contact us if you believe a child has provided information

10. International Data Transfers

10.1 Data Processing Locations

• Local data remains on your device
• AI services may process data in various countries
• We ensure appropriate safeguards for international transfers

10.2 Legal Compliance

• We comply with applicable data protection laws
• GDPR compliance for European users
• CCPA compliance for California residents
• Other regional privacy law compliance as applicable

11. Data Retention

11.1 Local Data

• Data remains on your device until you delete it
• App uninstallation removes all local data
• You control data retention through app settings

11.2 Support Communications

• Support emails retained for 2 years for service quality
• Can be deleted upon request
• Used only for support and service improvement

11.3 Analytics Data

• Aggregated analytics retained for 2 years
• Individual usage data anonymized after 90 days
• Used for app improvement and development

12. Changes to Privacy Policy

12.1 Update Notifications

We will notify you of significant privacy policy changes through:

• In-app notifications
• Email (if you've contacted support)
• App store update descriptions
• Prominent notice in the app

12.2 Effective Date

• Changes take effect 30 days after notification
• Continued app use constitutes acceptance
• You may stop using the app if you disagree with changes

13. Contact Us

13.1 Privacy Questions

For questions about this Privacy Policy or our data practices:

Email: support@glipo.com.tr
Subject: Privacy Policy Inquiry

13.2 Data Requests

To exercise your privacy rights or request data deletion:

Email: support@glipo.com.tr
Subject: Data Request
Include: Specific request details and verification information

13.3 Security Issues

To report security vulnerabilities:

Email: support@glipo.com.tr
Subject: Security Issue
Include: Detailed description (we appreciate responsible disclosure)

Last Updated: January 2025